Studio DNA - Questionnaire

Thank you for filling out our Studio DNA Customer Service Questionnaire. It is our desire to provide you, our clients, with the highest quality of service possible. Your comments will help us in reviewing our practices and training our staff. This will ensure that we continue to grow and evolve. You may fill out the questionnaire by providing us your contact information or you may remain anonymous.


Name	(Not Essential)
Date of Visit
Technician Name
Email Address	(Not Essential)

Please Rate Your Experience of the Salon	Excellent	Good	Satisfactory	Ineffective
Magazine Selection
Beverage and Snack Selection
Music Selection
Overall Presentation of the Salon
Additional Comments (Not Essential)

Please Rate Your Experience of Front Reception	Excellent	Good	Satisfactory	Ineffective
Appointment Booking Process
Check-In Process
Check-Out Process
Additional Comments (Not Essential)

Please Rate Your Experience with your Stylist	Excellent	Good	Satisfactory	Ineffective
Stylist’s Professionalism
Stylist’s Knowledge
Stylist’s Consultation
Product Recommendation
Additional Comments (Not Essential)

Please Answer the Following Questions	Absolutely	Probably	Probably Not	Absolutely Not
Do you feel you could duplicate or work with the style on your own at home?
Do you feel the stylist provided you with a complete service?
Were you introduced to our line of Fashion Accessory and Houseware Products handmade and imported from South Africa?
Do you feel we reached our mission of ‘uplifting and inspiring our clients’ to their own personal greatness?’
Any Final Comments? (Not Essential)